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Frequently Asked Questions

  • We offer a 100 day returns & exchanges policy, no questions asked.
  • If seeking a return, we will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the original order, and you will not incur any fees for such reimbursement.
  • If seeking an exchange, please contact us. We offer exchanges on the same product as well as for products of equal or lesser value.
  • For additional details and information, please refer to our full Refund Policy
  • You can contact us regarding returns & exchanges as follows:

  • We will send you an email once your order is confirmed and an additional email once your order has shipped.
  • Please refer to the shipping confirmation email to locate the tracking number for your order provided by the shipping carrier. From there, you will be able to track the shipping and delivery status of your order.

  • The deadline for canceling an order is 100 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
  • In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
  • You can inform us of your decision as follows:

Order Summary

Item Quantity Price

Frequently Asked Questions

  • We offer a 100 day returns & exchanges policy, no questions asked.
  • If seeking a return, we will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the original order, and you will not incur any fees for such reimbursement.
  • If seeking an exchange, please contact us. We offer exchanges on the same product as well as for products of equal or lesser value.
  • For additional details and information, please refer to our full Refund Policy
  • You can contact us regarding returns & exchanges as follows:

  • We will send you an email once your order is confirmed and an additional email once your order has shipped.
  • Please refer to the shipping confirmation email to locate the tracking number for your order provided by the shipping carrier. From there, you will be able to track the shipping and delivery status of your order.

  • The deadline for canceling an order is 100 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
  • In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
  • You can inform us of your decision as follows: